Evening Tours
A : Shopping Cart is not Automatic payment, due to many customer booking very late and also missing many information from shopping cart i.e hotel pick up name etc.
Once we receive your shopping cart we will send reply by email.
A : If you have a Hotmail, Yahoo, AOL email address, please check your junk mail folder as these provider often send the email straight there and not to your inbox. Also some just block it completely. So please contact are whatsapp +66828100087 for guarantee reply.
A : Please make sure not zoom in to close to security code if using mobile device should be 5 letter or numbers, if only show 4 then not work. Zoom out to show 5.
A : Sorry not possible unless booked and paid 2 weeks before tour date, so ECheque can clear.
A : We respond to all shopping carts, ( unless the booking happens after 08.30pm Phuket Time ) if you do not receive a Voucher from us, please contact us by email or Whatsappl us at + 66828100087 or check your spam / junk folder.
A : We do not accept Cash on Tour as all Tours must be booked in Advance before tour date to secure places.
A : If booking Online less then 11 hours before tour departure, Please phone to see if available places. If booking online after office closed the night before departure date then booking not guaranteed.
A : National Park Admission Fees are applicable to certain tours please enquire if unsure if they apply. Speed Boat Tours, Phi Phi Island, James Bond Island, Krabi and Similan Islands.
A : We do not accept Pregnant Guests on the Speedboat Tours due to safety reasons always enquire which is the best tours available when pregnant.
A : We have already low price tours available but depending on multiple tours and passengers please enquire.
A : If cancelled by Operator due to safety reasons, you will be notified prior and you can change to an alternative day Free of Charge or If Cancelled by the Tour operator we will offer a Full Refund.
A : You must cancel at least 24 Hours prior to the Tour and we offer a 50% Refund of the monies paid, If you cancel within 24 Hours prior to departure 100% cancellation fee.
A : Yes you can change the date of Tour 24 Hours before departure Subject to availability Free of Charge, Within 24 hours of departure cancellation charges will apply.
A : An Air conditioned minibus will come to your hotel and the driver will look for you in the reception area should you not be able to locate him please contact the reception staff at your hotel and ask the reception staff to contact us and then after the tour you will be returned to your hotel.
A : Call Whatsapp number, if the pick up bus does not arrive at your hotel within 5 minutes after the designated time show on the Tour voucher.
A : You can add special request on the shopping cart form.
A : You can either send us an email or Whatsapp the mobile +66828100087, we are open 7 days a week for bookings.
A : We do not provide airport pick up transfer , But we can offer Private taxi to drop at Airport for the return journey.
A : NO ADDITIONAL Charge for Payment via Visa or MasterCard.
A : All prices include tax and service.
A : Please see website tour listing to see if transfer fee applies to your hotel location in Phuket. If location not on transfer list please enquire for update.